Yes. We offer insured international shipping for select destinations. Our concierge will confirm timelines, duties, and documentation based on your location.
All orders are shipped with insured, trackable delivery. For high-value pieces, we may arrange white-glove delivery upon request.
Ready pieces typically dispatch within a few business days. Bespoke and made-to-order creations vary by design complexity and are confirmed during consultation.
For bridal and gifting, we can coordinate delivery windows. Please reach out to the concierge with your event date.
Gold jewelry can be BIS hallmarked where applicable. Diamonds and precious stones can be accompanied by recognized certification on request.
Store jewelry separately in a soft pouch. Avoid chemicals, perfumes, and impact. For deep cleaning and annual check-ups, our atelier service is available.
Most rings can be resized within a safe range. Some settings and bands have restrictions—our team will confirm after reviewing the design.
Yes. We provide maintenance services including polishing, prong checks, and stone tightening. Contact the concierge to arrange service.
Absolutely. From a single statement ring to full bridal suites, we design in collaboration with you and craft in our Jaipur factory.
In many cases, yes. We’ll review your stone for suitability and recommend settings that protect it while showcasing its character.
We share design options and finalize details before production. For complex high jewelry, we may provide CAD renders and milestone approvals.
Yes. Share references (photos, motifs, or inspiration). We can recreate a spirit of the design while ensuring structural integrity and comfort.
Yes. Our bridal consultations help you select metals, stones, weight preferences, and silhouettes that suit your ceremonies and styling.
We can create coordinated designs across earrings, necklaces, bangles, and mens pieces—balanced for photographs and comfort.
For bridal sets, we recommend booking at least 6–10 weeks ahead. Peak wedding seasons may require additional lead time.
Depending on the collection, we can arrange curated previews or virtual appointments. Reach out to the concierge to coordinate.
We support secure online payments. For high-value purchases, bank transfer and assisted checkout may be available through the concierge.
International duties and taxes vary by destination and are typically assessed by local authorities. Our concierge will guide you based on the shipment details.
Email us at concierge@radhajewelry.com for appointments, customization, shipping queries, and post-purchase service.
Returns depend on the piece and whether it was customized. Please review the policy on the website or contact the concierge for case-specific guidance.
